LEGAL NOTICE

1. Information

 Hoteles Devesa, S.A, Turística Benimaurell, VV Hotels & Resorts S.A and Orde Hoteles, S.L (hereafter to be referred to as Grupo Poseidon) In accordance with Act 34/2000 provisions, dated 11 July, relating to Data and E-commerce Society services, and prior to any service, Grupo Poseidon informs web site users about procedures and obligations to be carried out in order to make this agreement effective:

   1. Users commit to carefully read the content of these terms.

   2. To provide personal details and additional essential information for the rendering of this service.

Grupo Poseidon  with the present Conditions guarantees the full compliance of the regulations concerning Consumers and Users rights, protecting their legitimate interests from the beginning to the end of the agreement process for the products and services provided in this website.

2. Identification of the parties

Firstly, Grupo Poseidon address C/ Esperanto 9. Benidorm, Tax number A-03067584,  is holder of the website www.hotelesposeidon.com, and makes this site available to internet users with the aim of promoting information concerning its products and/or services for all the companies belonging to Grupo Poseidon, as well as to allow accommodation reservation for the different hotels of the group. Secondly, the User´s identity details are those directly given by him/her when completing the different forms that are provided by Grupo Poseidon to access any of the services available within its website, property of Grupo Poseidon. Since this process necessarily implies the collection of personal data, Users are held directly and exclusively responsible for the authenticity of the data provided.

 

3. Purpose of contract

The present Conditions regulate the rendering of services, and are aimed at controlling User access and the method of purchasing services and contents provided by Grupo Poseidon; setting up the legal framework in which the contractual agreement will be developed.

 

“Contents” and “Services” are those that are available to users in the following website http://www.hotelesposeidon.com, property of Grupo Poseidon.

4. Acceptation and availability

The present terms regulate the legal relationship arising from the agreement process made by Users through Grupo Poseidon's website. In the version published by Grupo Poseidon, Users fully agree to comply with present regulations when contracting services or contents in which they are interested. Thus, Users compromise to carefully read these agreement terms each time they contract any service, given that they may have been modified since they where last viewed.

By accepting the present General Conditions within the agreement process, the User declares:

   1. He/She is a person that is legally able to contract.

   2. He/She has read the current general agreement terms and fully agrees to comply by them.

Prior to starting any agreement process, the User will always have access to the agreement terms and conditions, which can be stored and/or reproduced in a durable support system.

 

5. Modifying agreement terms

Grupo Poseidon reserves the right to modify present conditions should there be any cause or reason to do so; such as those aimed at:

   1. Extending the range or number of services available to Users or improving existing ones.

   2. Modifying, replacing or updating prices for the services offered through this website.

 

6. Terms of use

Users commit to use this website under the provisions stated in the general and particular terms contracted for Hotel reservations, according to the relevant regulations, as well as to moral and good customs.

By accepting current conditions, users commit to use this website and the services it provides as explicitly permitted herein. Users may not misuse this website and the services included with purposes opposed to those stated in this legal notice, as well as may not harm third party rights and/or interests or harm in any way this website or prevent its present or future correct working use.

Also, Users may not misuse nor obtain any contents provided in this web site by unlawful and dishonest means, robbery or plagiarism of contents; protected by the Penal Code provisions and statements and by the relevant regulations.

Grupo Poseidon reserves the right to refuse access to its website, without prior notice, to any User contravening current general agreement terms.

The User, on his behalf, agrees to not misuse the website's contents, or undertake any action that may harm Grupo Poseidon. Thus, the User will prevent from modifying, copying, distributing, publishing, transferring, and/or selling any kind of information concerning this website, property of Grupo Poseidon

The User agrees to respect intellectual and industrial property rights of the Platform. Thus, the User may not copy, reproduce, distribute, or put to the public's disposal any of the website's contents, without express written consent of Grupo Poseidon.

The User expressly exonerates Grupo Poseidon from all liabilities for direct or indirect damages derived from possible web errors, as well as temporary failure, stoppage, delay or anomalies while accessing the website.

Grupo Poseidon commits to taking maximum care in preserving its website from any viruses, Trojans and any element that could harm the computing systems of any User or third party . In any case, the User exonerates Grupo Poseidon from all liabilities for direct or indirect damages caused by the eventuallity of such harmful or malicious elements.

 

7. Protection of personal data

Grupo Poseidon commits itself to comply with the legislation in force regarding automated data processing and, in particular, Organic Law 15/99 on the Protection of Persona Data dated 13th December (hereinafter LPD). Through the privacy policy below, Grupo Posedion Hotels thus informs its clients of the following measures:

For the purpose of rendering services offered through www.hotelesposeidon.com, as well as offering customized products and services, improving commercial relations and managing the requests made by our clients, Grupo Poseidon shall handle its clients' personal data in an automated manner, for the purposes specified further on.

Grupo Poseidon guarantees that it shall take full responsibility for the said files, and that these are duly declared and registered at the General Registry of the Agency on Data Protection, the data base of which may be consulted in the following web page ( http://www.agpd.es )

Grupo Poseidon hereby informs you that your e-mail address will be included in an automated file for the purpose of providing you information on our news and offers by e-mail:

 

Dpto Comercial Grupo Posedion (REF: Protección de Datos)

Calle Esperanto, 9

Benidorm 03503 (Alicante), España

 

a.1.) Client Registration Forms / Poseidon Club

Upon filling up the application for registration in the Club Poseidon, each registrant accepts and authorizes Grupo Poseidon use and processing of the personal data furnished and generated by the use of the Grupo Poseidon for the purposes proper to the Club Poseidon, as well as to enable it to offer customized products and services and improve commercial relations with our clients. And s/he also agrees to her/his data being distributed to the Grupo Poseidon companies, to those linked to the Grupo Poseidon program, aiming to provide the best possible service to the client and providing him/her with all the information, both on paper and electronically, relating to our products and services.

In accordance with Spanish Organic Law 15/1999 of 13 December, regulating the protection of personal data (LPD in Spanish), a personal data file has been created, which includes all the information necessary for the operation of the program. Grupo Poseidon guarantees that it has put in place the necessary measures to guarantee the confidential use of that information. If you do not agree with the use or transfer of your personal data, please contact in writing Dpto. Comercial Grupo Poseidon, which is responsible for and manages the files, at the address indicated above, where you may also exercise your right to access, amendment, cancellation and opposition.

 

a.2.) On-line booking

On filling up the On-line Reservation form, each registrant accepts and and authorizes Grupo Poseidon use and processing of the personal data thereby furnished for the purpose of proceeding with the requested reservation, offering customized products and services and improving commercial relations with our clients, as well as the cession of the said data to the companies making up the Grupo Poseidon and its associates, for the purposes detailed above. Likewise, the client making a reservation is informed that his personal and reservation data shall be ceded to the companies that will have to intervene in the management of the reservation and/or trip to the hotel of his/her destination, independently of the country in which the said companies may be found, with the possibility of international data transfers, for the exclusive end of managing the reservation and assuring its execution.

 

a.3.) Registration in the Offers and Promotions Distribution List

Grupo Poseidon hereby informs you that your e-mail address will be included in an automated file (distribution list) for the purpose of providing you information on our news and offers by e-mail.

b) Confidentiality

Grupo Poseidon Hotels will not reveal your personal data to any other third party, except for those parties specified in the preceding sections.

Grupo Poseidon guarantees that it will handle your personal data confidentially, and that the server on which these are stored and handled is equipped with the security measures established by Spanish standards in relation to data protection.

c) Use of Cookies

Part of Grupo Poseidon 's customizable services employ cookies

A cookie is a very small text file that a web server may keep in the hard disk of a computer to store information about users. It can only be read by the website that sent it to the computer.

Normally, websites use cookies to obtain statistical information about their web pages and to analyze the behavior of their clients. A cookie is not an executable file. It can neither propagate nor contain a virus, nor may it be longer than 4,000 characters.

Grupo Poseidon uses cookies for the exclusive purpose of preparing statistics on the use of its website. The information Grupo Poseidon stores on your equipment through this mechanism only consists of a number identifying a user, apart from preferences such as preferred navigation language and the date on which the cookie was sent. This will enable our website to identify you during your subsequent visits. It does not contain personal data or economic or health-related information.

You may configure your navigator to accept or reject the cookies you receive, or to warn you when a server wants to send a cookie:

If you are using Microsoft Internet Explorer, under the menu option See, select Internet Options and accede to Advanced Options.

If you are using Netscape, under the menu option Edit, select Preferences, and accede to the Advanced options. Grupo Poseidon would be grateful if you activate the acceptance of cookies, since this would help us obtain more precise data so as to improve the content and design of our web page in order to adapt it to your preferences.

Grupo Poseidon may likewise register your IP addresses to diagnose any problem with our server, to administer our web page and to analyze user tendencies.

8. Rights and obligations of the parties

a. Grupo Poseidon obligations:

Grupo Poseidon commits to comply with the following agreement obligations arising from the business relationship with the User, resulting from the services contracted by him/her:

Provide maximum guarantees to Users for the services contracted under the disposition of the agreed terms, always acting in good faith. Expressly inform the User prior to any agreement process about the existence of present terms.

Inform Users prior to the agreement in a clear, precise and accurate way, about the specific features of the requested services, such as price list and corresponding taxes.

Put at User's disposal a copy of general terms and conditions text.

Validate via e-mail the successful completion of the agreement and confirm the reservation by providing a customer number in a period of time not exceeding 24 hours from the moment the User accepts the agreement terms.

b. User obligations

On his behalf, the User compromises to:

Fully comply with the present terms concerning the services offered by Grupo Poseidon.

Complete the registering forms prior to beginning the agreement process providing true and updated information. Provide the correct bank data requested by Grupo Poseidon.

Prevent from sending messages that could obstruct in any way the normal functioning of the service. In any case the User will be held solely responsible for the content of the messages he writes or sends, as well as for the data provided.

Pay for the services hired. Any claim or complaint submitted will not exempt User from complying with this obligation. Meet individual hotel regulations for the services rendered.

Follow hygiene, politeness and good manner regulations, towards the rest of users and the staff of the hotel rendering the service.

c. Rights of Users:

All the information provided to customers will be binding for the supplier, under the terms set forth in current legislation.

All users of the services hired, have the right for goods and services purchased to meet legal rating and requirements hired, and/or to meet the corresponding hotel rating quality.

All establishments have the duty to have a complaints book at customers' disposal in order to make any complaints. If you wish to make a complaint, please ask for these sheets, fill in your personal details and explain the reason for your complaint.

9. Method of payment and rates

The rates and price lists that will be applied when a User hires a service, will be those shown on the website property of Grupo Poseidon, the moment that the User retrieves a specific service and initiates the agreement process.

Generally, the price of the reservation exclusively includes: accommodation only, accommodation and breakfast, accommodation and half board, or accommodation and full board.

Grupo Poseidon reserves the right to modify the rates published on the website, whenever it is considered necessary.

To confirm an on-line reservation, the User must enter the details of a credit card. Grupo Poseidon WILL NOT make any charges to the credit card provided, it will only be used to guarantee the booking. The payment for the reservation will be made directly at the hotel on arrival. Any method of payment accepted by the hotel may be used. Full payment for your reservation is to be made when checking in at the hotel.

Offers will only be valid during the periods stated by Grupo Poseidon publicity, or otherwise, whilst Users have access and are able to contract them.

Reservations total price include V.A.T, except when expressly indicated.

Any other fee or tax affecting the total price will be paid additionally at the hotel.

10. Reservation confirmation

When the user makes a reservation, a confirmation voucher is sent to the e-mail address provided. The user can either instantly print it when the reservation is completed on our website; or otherwise wait to print the confirmation e-mail automatically sent. This confirmation voucher informs the user about all the on-line booking details contracted, including the price.

Providing the confirmation voucher on arrival at the hotel is not obligatory; but it is recommended to speed the check-in process. However, if the User fails to present the confirmation voucher, by providing his/her identity card or passport will be sufficient, as long as the details provided coincide with the ones included in the on-line booking.

As a general rule and unless otherwise agreed, rooms will be allocated from 4 p.m. on the selected arrival date and must be vacated before 12 p.m. on the departure date. In the instance that the User will arrive later than the stated check-in time, it is recommended that the User, as soon as possible, contacts the hotel or the Reservation Centre (Telf. +34 965 85 02 00 or Fax +34 965 85 23 55); the User's personal details and booking number will be required.

11. Reservation modification and cancellation

Confirmed bookings, may be cancelled on www.hotelesposeidon.com from the Cancellation Reserve. Inside On Line. In this section the User must enter the number of the booking to be cancelled and the e-mail address indicated when the reservation was completed. All the booking's details will be shown, allowing their cancellation. The user will receive a confirmation e-mail with the cancellation.

Reservations may be modified or cancelled by contacting our Reservation Centre via e-mail reservas@hotelesposeidon.com, telephone +34 965 85 02 00 or fax +34 965 85 23 55; the User's personal details and booking number will be required. Or otherwise by getting in touch with the hotel directly on the contact details provided on the confirmation voucher.

Bookings made on the web site can be modified and cancelled until the selected arrival date. Booking modifications and cancellations on behalf of the user will not incur any costs, as long as they are made before the arrival date indicated on the reservation.

Guests who fail to cancel or do “not show” on the selected arrival date, will incur a cancellation charge equivalent to the first night's stay, to the credit card provided when the reservation was made. Additionally, the rest of the stay will be annulled. The incurred bank costs due to the booking's cancellation will be included and thus paid by the User. In all instances the relevant invoice will be sent to the provided contact details.

12. Period of validity for present terms

The present terms will be valid during the full time published on the website, and will be applied to those services hired whilst these conditions were available.

In any case, Grupo Poseidon reserves the right to modify terms unilaterally, that will not affect the services hired by users prior to modification; except in the instance that the User changes or modifies the service hired, in this case the conditions that will be applied will be those in force when the User changed and/or modified the reservation.

13. Nullity and inefficiency of the clauses

Should any of the clauses provided within this terms be declared totally or partially null or inefficient, such nullity would only involve null or inefficient provisions or part of them, but it would not extend to the remaining provisions.

14. Applicable laws

The User agrees that the legislation to be applied during the provision of this service will be the Spanish one and it will be submitted to Alicante Court of Justice and Jurisdiction in order to solve disputes arising from interpretation and application of the present agreement. .

 

POSEIDON HOTELS***
Hoteles Devesa S.A.
Calle Esperanto, 9
03503 Benidorm (Alicante)
Tels.: 96 585 02 00 - 585 02 04
Fax: 96 585 23 55
Mail: poseidon@hotelesposeidon.com
CIF: A-03067584
Registro Mercantil de Alicante
Tomo 1.293 General. Folio 117, Hoja A-6.161, 19-11-91

HOTEL LA ESTACION****
Orde Hoteles S.L.
Calle Esperanto 9,
03503 Benidorm.
CIF: B 54083415

HOTEL CAMPOMAR***
VV Hotels & Resorts S.A.
D.S.(Provisional)
C. Esperanto 9,
03503 Benidorm (Alicante)
Tels.: 96 585 02 00 - 585 02 04
Fax: 96 585 23 55
Mail: poseidon@hotelesposeidon.com
CIF: A82360926

HOTEL ALAHUAR***
Turistica de Benimaurell S.L.
Dom. Social: Calle Esperanto 9,
03503 Benidorm (Alicante)
Tels.: 96 585 02 00 - 585 02 04
Fax: 96 585 23 55
Mail: poseidon@hotelesposeidon.com
CIF: B 53175659
Registro Mercantil de Alicante
Tomo 1.995 General. Libro 0, Sec 8, Folio 106, Hoja A-41.7